COVID Holiday: How Did Consumer Behavior Vary Across Different Demographics?

Mature woman using credit card making online payment at home. Successful old woman doing online shopping using laptop. Closeup of retired fashionable lady holding debit card for internet banking account.

The 2020 holiday season was unlike any other we experienced in the United States. Some might even call it “unprecedented,” but we won’t go there. With COVID-19 restrictions, recommendations and realities mixing together to create no cohesive set of information on which to make decisions, we created a survey about shopping and analyzed consumer behavior… Continue reading COVID Holiday: How Did Consumer Behavior Vary Across Different Demographics?

Email Deliverability and How It Affects Your Digital Marketing

Email marketing is the red-headed stepchild of the marketing world. Is it performed on a digital platform? Yes, but does it involve SEO and traditional digital marketing tactics like keywords and demographic targeting? No, yet it doesn’t involve sending postcards, sponsoring events, developing sales materials… you get my point. Email sits between marketers’ perceptions of… Continue reading Email Deliverability and How It Affects Your Digital Marketing

3 Reasons Why Your Home Services Business Needs a Social Media Presence

Marketing changed a lot in the past few years, thanks to the evolution of digital media. Traditional marketing outlets like email, which once sparked interest for customers, may not be so popular anymore, especially with Millennials entering the market for home services. Based on our research, a social media presence is a marketing strategy every… Continue reading 3 Reasons Why Your Home Services Business Needs a Social Media Presence

5 Stages of Home Construction Marketing: How Homeowners Select a Contractor

Homes are often the biggest investment people make in their lifetime — not just financially, but emotionally. Choosing a contractor is a huge decision, and one that homeowners don’t make very often or take very lightly. In the crowded home construction marketplace, marketing can be the difference between getting hired or losing business to your… Continue reading 5 Stages of Home Construction Marketing: How Homeowners Select a Contractor

2021 Shopper Study: 3 Key Findings Mid-Market Retailers Should Know

In any given year, the holiday season can be make-or-break for many mid-market retail businesses. In 2020, the stakes were even higher.  COVID-19 forced retailers to limit in-store capacity and enact new safety procedures. Retailers needed to innovate and find new ways to deliver products to consumers. But what impact did this pandemic have on… Continue reading 2021 Shopper Study: 3 Key Findings Mid-Market Retailers Should Know

How to Market Home Services with Content Marketing

More time spent at home due to the coronavirus pandemic had a positive impact on many home service providers, who could face even more growth potential with the effects of economic stimulus packages.  In fact, a survey from modernize found 57% of homeowners planned to use their stimulus check for home improvement in 2021. It’s… Continue reading How to Market Home Services with Content Marketing

How to Measure the Customer Journey in Home Services

Not all homeowners are ready to make a purchase right now. And that’s OK. But you should understand the different behavior prospects show at each stage of the customer journey. This can be done by collecting data at key listening posts along the way.  This article overviews the customer journey in home services and shares… Continue reading How to Measure the Customer Journey in Home Services

Decoding Virginia’s New Consumer Data Protection Act (CDPA)

This article does not constitute legal advice, and is instead a guide to new, relevant legislation for marketing practitioners. Please confer with your legal counsel before making any decisions in regard to CDPA. *Update: On March 4, 2021, Governor Ralph Northam signed CDPA into law.* Consumer data privacy is no light matter. As more people… Continue reading Decoding Virginia’s New Consumer Data Protection Act (CDPA)

How to Stay Organized if You Work in Marketing: 4 Tips from a Project Manager

In digital marketing, time is valuable. Launching new campaigns, sending emails and even making website updates are all time-sensitive. Many marketers today struggle with how to stay organized while juggling so many projects and deadlines.  I’m a Project Manager. Keeping teams and coworkers on track to complete their goals is my job. Unfortunately, there’s no… Continue reading How to Stay Organized if You Work in Marketing: 4 Tips from a Project Manager

Early Moves From the iOS 14 Battlefield Could Have Major Impact on Ad Ecosystem

It seems as if conversations around ad tracking have gone mainstream. From the WSJ to the now-famous WallStreetBets Subreddit, it’s no longer just advertisers who are pondering the true impact of the iOS 14’s privacy update, investors are also starting to take notice. For those of you that don’t know, Apple included a new privacy… Continue reading Early Moves From the iOS 14 Battlefield Could Have Major Impact on Ad Ecosystem